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Station Staff - booking office, platform staff etc.

article by: Colin Fewell

02The Booking Office Clerk is normally the first member of the station staff to courteously meet and greet our visitors.  Obviously, this position, like every other, is very important in that the first impressions of the railway come from contact with its staff.  If you are numerate, of a calm nature, enjoy meeting and dealing with the public, then this could be a position for you.  It is varied and interesting and opportunities are given to work at any of our stations. On special event days additional staff will be rostered to spread the workload.  Full training is given before you will become a qualified Booking Office Clerk.  This is a rostered position based on your availability.  It is important therefore that you fulfil your duty as rostered.

 

 

 


01The Stationmaster/Stationmistress is someone who needs to know the answers to every operational question that may be asked.  He or she is in control of everything that happens at the station, including fulfilling the same function of the Booking Office Clerk in terms of courteously meeting and greeting visitors.  A friendly, sociable, knowledgeable, and calm personality is required for this position.  Extensive training, followed by a written examination, will be given in the practicalities of being a Stationmaster following a period as a Booking Office Clerk.  Serving time as a Travelling Ticket Inspector and/or Guard will provide valuable background to the running of the railway, and in understanding the role of the train crew on appointment as a Stationmaster/Stationmistress. This is also a rostered position based on your availability.  It is important therefore that you fulfil your duty as rostered
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